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Jumptastic Admissions Policy

Admissions Policy

*All users of the Trampoline Park must complete a waiver form before using the Park. If you are UNDER 18 then the waiver needs to be completed by a parent or guardian.

*Children UNDER the age of 12 must be accompanied by an adult staying on site at all times.

*Children must be 5 years of age or over to use the Trampoline Park without parental accompaniment. Children under the age of 4 cannot enter the park unless taking part in Toddler specific sessions.

*Persons who appear to be intoxicated by alcohol or drugs or not well enough to enter the park will be refused admission.

*Trampoline socks with rubber grips MUST be worn at ALL TIMES

*Food & Drink must not be brought onto or consumed on the Trampoline Park. (We do not allow any outside catering on the premises.)

*Mobile phones are NOT TO BE USED on the trampolines, any cameras or phones are to be kept on the walkways only.

*All persons are to wear the correct colour wristband for the session commencing.

*All users have to be UNDER 125kg in weight

*All participants MUST TAKE part in the briefing before each session.

*All loose jewellery and keys should be REMOVED before entering the Trampoline Park.

*Pregnant women are not permitted to participate on the trampolines.

We thank you for your cooperation and hope you have a fantastic time with us here at Jumptastic.

Cancellation Policy

You shall be entitled to cancel a party booking subject to Jumptastic Trampoline Park receiving your request for cancellation at least 7 days before the booked start time. Cancellation/Reducing guests with less than 7 days notice will only receive credit to the value of a jump session for each guest.

Individual sessions may not be cancelled and no refund will be given but we can replan your booking with 24 hours notice.

Jumptastic Trampoline Park shall be entitled to cancel your booking at any time. In the event that Jumptastic Trampoline Park decides to cancel your booking, it shall use its reasonable endeavours to notify you as soon as possible. You shall be entitled to a full refund in the event of cancellation under this clause but no other compensation shall be payable.